How long will it take to ship my order?
Our typical processing times for most products are as follows:
Orders without print-on-demand item(s): 7–10 business days
Orders with print-on-demand item(s): 1–7 business days
Orders with personalized items: 1–3 business days more to process.
Once processed, your order will be shipped based on the carrier’s delivery service.
Shipping times vary depending on your location and the shipping method selected during checkout.
My tracking number isn’t working
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us.
I need help with a late order
If your order has not arrived within 10 business days (domestic) or 20 business days (international) after shipment, please reach out to us.
We’ll investigate with the carrier and make sure your order reaches you as soon as possible.
And, If your order is not successfully delivered within 45 business days (for Standard and Premium shipping) or 60 business days (for Eco shipping), and no later than 60 business days (Standard/Premium) or 90 business days (Eco), we will be happy to offer a replacement or refund.
What type of payments do you accept?
We accept Visa, Mastercard as well as Paypal.
When will my card be charged?
Just after your order has been successfully placed.
How secure is my personal information?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
